
It seems working in change management has probably never been so important or so complex. To help managers navigate, this report presents models and methods derived from the collective wisdom and experience of working group members and survey participants. It is hoped the knowledge gleaned from this research will help organizations know more about what they need to make change management work.

It seems working in change management has probably never been so important or so complex. To help managers navigate, this report presents models and methods derived from the collective wisdom and experience of working group members and survey participants. It is hoped the knowledge gleaned from this research will help organizations know more about what they need to make change management work.