Linda Bagwell
Senior Consultant | Los Angeles, CA, USA
Linda has over 25 years of experience in project management, team leadership and systems deployment, specifically in the areas of human resource, benefits, and payroll applications. Her areas of expertise encompass all areas of complex software implementations, including project planning and management, requirements definition, business analysis, business process optimization, system configuration, quality assurance testing, training deployment, and change management. Linda has worked with companies in industries as diverse as business services, construction, government, hardware, healthcare, legal services, manufacturing and many more.
Highlights
- More than 25 years experience in human resources information technology as project manager, business systems analyst, and communications / training lead.
- Extensive human capital management implementation and upgrade experience in over 20 industries.
- Certified Project Manager with experience leading complex HCM, Benefits, and Payroll projects across a variety of platforms and applications.
- Extensive management of various packaged software implementations, upgrades, and process improvement efforts.
- Expertise in change management and business process optimization in conjunction with human capital management.
- Planned, developed and delivered training programs for multiple clients and with various systems.
- Business Systems Manager for a transnational global implementation of PeopleSoft HCM.
Accomplishments
- Williams-Sonoma: Business lead for annual open enrollment
- Grass Valley: Managed project for implementation of SuccessFactors Employee Central and Employee Profile.
- Navis Pack and Ship: Configured and unit tested absence management for 13 countries.
- Waggener Edstrom Worldwide: Led discovery sessions for the implementation of Workday HCM. Configured specialized areas of Human Resources. Created custom reports. Worked issues log for resolution.
- VMWare: Documented Workday annual merit process configuration and business processes to provide guidance to client.
- Freightquote.com: Led discovery sessions for the implementation of Workday HCM. Partnered with integrations consultant to create specifications and test data. Created prototype of reports to support integrations.
- QinetiQ North America: Wrote testing strategy to provide guidance to client on the implementation of Workday HCM. Wrote training strategy and partnered with client resources to create a comprehensive training plan for the deployment of Workday HCM.
- Giant Eagle: Partnered with business resources to create PeopleSoft HCM upgrade and business process training for HR, Benefits, and Payroll.
- Amylin Pharmaceuticals: Led change management activities for implementation of Workday HCM 11 and Saba LMS.
- Delta Data Services: Synthesized documents and images to prototype a consumer-oriented educational website.
- Childrens Hospital Los Angeles: Led integration testing for a PeopleSoft HCM upgrade from 8.3 to 9.0 including documentation of integration processes to facilitate understanding by human resources and information technology.
- Giant Eagle: Led communications and training team for a PeopleSoft HCM upgrade from 8.3 to 9.0 and deployment of employee / manager self service and customer relationship management (HR Help Desk).
- Countrywide Financial Corp: Facilitated assessment to determine approach to upgrade or re-implement PeopleSoft HCM; conducted workshops with key users and documented results; made recommendation to re-implement.
- Twentieth Century Fox: Led communications and training activities for a PeopleSoft HCM upgrade from 8.3 to 8.9 and coordinated user acceptance testing with five business units.
- Kaiser Permanente: Participated on organizational readiness team as curriculum developer and trainer for deployment of PeopleSoft HCM 8.8, CRM (HR Help Desk), Authoria, Cognos, and regional portals.
- Albertsons: Led quality assurance, training, and documentation activities for a multi-phase, multi-year deployment of PeopleSoft HCM including employee / manager self-service.
- Project Management Institute - Orange County: Facilitated workshop, created and prototyped curriculum, and delivered train-the-trainer course for Project Management Institute Examination Preparation Course; curriculum currently used by multiple US and European chapters.
- PacifiCare Health Systems: Led documentation and training activities for a PeopleSoft HRMS upgrade from 7.5 to 8.3.
- Business Objects: Led US PeopleSoft HRMS 7.5 project and coordinated with France on configuration and standardization of business processes as well as with PeopleSoft ESA and FMS teams to ensure a seamless integration.
- American Honda Motors: Led packaged software selection for a trademark management system to interface with PeopleSoft FMS 7.
- Cisco Systems: Led PeopleSoft HRMS 8.3 custom security solution to meet organization's global data privacy policy and EMEA privacy standards.
- Weyerhauser: Mentored and trained project manager, led communication and curriculum development effort. Delivered process and system training using a waterfall approach.
- JF Shea: Acted as project advisor and subject matter expert for conversion from ADP Enterprise to JD Edwards World.
- Intuit: Managed implementation of PeopleSoft HRMS training administration module by creating curriculum, reference guides, and training materials; worked with users throughout the US to facilitate business process standardization and establish an internal user group.
- EMC2: Managed project to transition an acquired organization from PeopleSoft HRMS 7 to PeopleSoft 7.5; recommended configuration, business process alignment, and conducted quality assurance.
- JF Shea: Led planning and implementation of benefits data warehouse including data identification and loading, and development of custom reports; conducted quality assurance and training.
- EMC2: Managed PeopleSoft HRMS upgrade from 6 to 7.5; managed consultant team, project work plan and budget; analyzed custom development and made recommendations to "replace, retain, retire."
- Sony Pictures Entertainment: Led project audit to assess the implementation status of a highly-customized PeopleSoft FMS; made recommendation to management to leverage implementation partner.
- WRQ, Inc.: Led PeopleSoft HRMS 7 and FMS implementation project; managed consultant team, project work plan, and budget; facilitated configuration decision-making sessions.
- 24 Hour Fitness: Led PeopleSoft HRMS and FMS implementation project; managed consultant team, project work plan and budget; recommended business process improvement opportunities for human resources and payroll.
- Sony Pictures Entertainment: Led implementation planning for PeopleSoft HRMS 7; acted as a project principle for deployment of first company-wide intranet; partnered with PwC on reorganization and business process optimization of Information Technology.
- JF Shea: Acted as project advisor for the implementation of ADP CSS HRizon.
- Petsmart: Led implementation planning team for deployment of ADP CSS HRizon.
- Apria Healthcare: Led activities to update Kronos Time & Attendance system and educate users on updates.
- Sutter CHS: Conducted analysis to configure over 50 benefit programs and identify custom development to meet business requirements.
- New United Motor Works: Managed PeopleSoft HRMS 6 implementation and planning including addressing cross application configuration and business processes with PeopleSoft FMS.
- Smart & Final: Acted as project advisor for the implementation of ADP CSS HRizon HRMS.
- Safeway: Managed consulting team for implementation of PeopleSoft HRMS 5 (HR, Benefits, and Payroll), including custom development of a contract management system and deployment of a service center.
- Home Savings: Conducted implementation planning for implementation of PeopleSoft HRMS 4.
- Dial Corporation: Conducted implementation planning for implementation of ADP CSS HRizon for executive payroll.
- Disney: Advised on data warehouse that included PeopleSoft HRMS 4 data.
- Warner Bros: Provided project advisement for data conversion to PeopleSoft HRMS 4.
- Transamerica Corporation: Led planning including standardization of business processes for six business units and prototyped configuration.
- McKee Foods: Led assessment planning and initial prototype for implementation of PeopleSoft HRMS 3.
- Transamerica Life Companies: Conducted assessment and documented project planning for implementation of PeopleSoft HRMS 3 recruitment and training administration modules.
- Countrywide: Conducted assessment for implementation planning for PeopleSoft HRMS 3.
- Novell: Provided project advisement on data conversion from Spectrum Personnel Plus to PeopleSoft HRMS 2.
- Cincinnati Bell: Led assessment for implementation planning of PeopleSoft HRMS 2.
- Transamerica Life Companies: Developed custom solution for employee relocation using PeopleTools.
- Hewlett Packard: Conducted business analysis for implementation of PeopleSoft HRMS 2.
- Transamerica Life Companies: Led implementation configuration, data conversion, testing and training for deployment of PeopleSoft HRMS 2.
- Hewlett Packard: Conducted business analysis, testing and training for the implementation of PeopleSoft HRMS 1 customized solution for global executive compensation.
- Mayer, Brown & Platt: Wrote user documentation and delivered training to attorneys for case-based packaged software.
Competencies
StrategicProgram / Project Management Best Practices Alignment Business Process Optimization Change Management Communications Management Training Strategies and Planning Testing Strategies and Planning |
FunctionalHuman Resources Management Position Management Benefits Administration Compensation Management Performance Management Learning Management Absence Management Payroll Systems Management Application Security |
TechnicalADP Enterprise PeopleSoft HCM Workday HCM Microsoft Office Microsoft Project Microsoft Visio
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Publications
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HRinsights-Systems Deployment: Key Considerations in Planning for Global Human Capital Management Systems | May 2011
Credentials
- Project Management Professional (PMP) Certification, October 2003
- MA, Lindenwood Colleges
- BA, California State University
