Jeitosa is often asked to help companies assess their options when expanding their businesses in developing regions, such as Eastern Europe or Latin America. The following study talks about how the Ukraine has become the most attractive destination for outsourcing in Eastern Europe due to its geographical proximity to Europe, visa-free regime, high level of educational investment, and fast growing software industry.

Ukraine IT outsourcing tops in Eastern Europe

There are number of factors organization should consider when selecting a site for their shared services center (from Globalization: Payoffs and Tradeoffs, IHRIM Journal):

• Workforce Quality/Skill
• Workforce Availability
• Workforce Costs
• Workforce Flexibility
• Government Support
• Tax Considerations
• Communications Costs
• Communications Infrastructure
• Real Estate Costs
• Statutory/Legal Requirements
• External Infrastructure
• Travel Accessibility
• Political/Economic Stability
• Multi-Language Abilities

For more information on selecting outsourcing and offshoring sites, please see IHRM’s newest book Common Cause: Shared Services for Human Resources. Goal Europe also has some useful information on the Eastern Europe landscape for outsourcing.