Business today isn’t the business of just a few years ago. A new business operating environment is emerging, and amidst the shifting borders and changing boundaries, HR and HRIT are moving to a new frontier. The goal of this book is to push the framework of HR and HRIT thinking beyond traditional business strategies and tactics to reveal a new way of working for HR. The 24 chapters in this volume address different aspects of the new HR frontier from strategy, organizational, and people issues to technology, measurement, and compliance.

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People may ask why the world needs another book on shared services or human resources (HR) for that matter. Yet among the plethora of materials, there isn’t one single source for the HR professional to turn to when given the new assignment “implement shared services” or “optimize an existing shared services operation.” Hence, this book was conceived with the goal of becoming the definitive resource on shared services for Human Resources. This book is divided into 14 fairly autonomous sections – all critical components in an effective shared services deployment. The chapters can be read sequentially by the neophyte seeking a comprehensive understanding of shared services in the HR environment or individually by the experienced professional looking to improve the company’s existing operations.

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This volume is a collection of articles by well-known, highly experienced professionals in the field. Its goal is to provide a comprehensive, inside view of HR outsourcing — from defining a strategic vision, developing a business plan, and redesigning the organization, to deploying new business processes, transitioning to a new delivery model, and managing people and change. It also provides an overview of regional outsourcing trends, with chapters on Europe, Latin America, and Asia/Pacific. Finally, to ensure a balanced perspective, Out of Site includes a discussion of the case “against” outsourcing and why outsourcing may not always be the best strategy for everyone. It is a “must read” for all HR professionals, regardless of industry or company size. As companies grapple with how to “do more with less,” outsourcing will continue to be an important strategy.

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The benefits of globalization are so well known that most businesses would take full advantages of them immediately – if only it were easier to do. Making globalization work demands new types of expertise that traditional organizations often lack. While technology has eliminated a number of barriers to globalization, many significant barriers remain – notably those involving people and the organizations we build around them. The purpose of this book is to provide some insights to HR professionals on how to overcome the internal and external barriers to globalization. Slated to be the definitive writing on HR globalization to date, the book contains 20 chapters covering Organization, Planning, Culture, The Role of HR, HRIS, and a look into The Future.

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The first in a series of IHRIM books, 21 Tomorrows is a collection of original essays by HRIS thought leaders. The authors address new systems, people and management challenges we will all confront in the 21st century HRIS environments. The chapters provide the short- and long-term predictions that practitioners will need to make sense of what’s happening in our industry today — and tomorrow.

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